Shipping & returns information

At Wayne Jones Fine Art, I want your experience to be as smooth and enjoyable as possible, from selecting your print to its safe arrival. Here, you'll find everything you need to know about our delivery services, costs, and our straightforward returns policy. I will always try to ensure that your artwork reaches you in perfect condition, wherever you are.

Frequently asked questions

I have gathered answers to common questions about shipping and returns to help you make informed decisions. My aim is to provide clear, concise information to ensure you feel confident and secure with every purchase from Wayne Jones Fine Art.

How long will it take to receive my art print, and what are the delivery costs?

For customers in the UK, I aim to dispatch your limited edition art prints within 3-5 working days. Standard delivery typically takes another 2-3 working days. Delivery costs are calculated at checkout based on the size and weight of your order, with options for standard or express shipping. We always use reputable couriers to ensure your artwork arrives safely.

What is your policy if I'm not happy with my purchase or if it arrives damaged?

Your satisfaction is paramount to Wayne Jones Fine Art. If you are not entirely happy with your purchase, you may return it within 14 days of receipt for a full refund or exchange, provided the item is in its original condition and packaging. In the unfortunate event that your art print arrives damaged, please contact us immediately at thelightbulbartgallery@gmail.com with photographs of the damage. We will arrange for a replacement or a full refund, including return shipping costs.

Do you ship your art prints to customers outside of the UK?
Yes, Wayne Jones Fine Art proudly ships internationally to a wide range of countries. International shipping costs and estimated delivery times will be calculated at checkout based on your location and the size of your order. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their destination country. We recommend checking your local customs regulations before placing an order.

Can I track my order once it has been dispatched?
Absolutely. Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the courier's website. This will allow you to monitor the progress of your delivery right to your doorstep. If you have any issues with tracking, please do not hesitate to contact us.

Ready to explore our collection?

Discover the perfect art print for your space and experience the exceptional quality and service of Wayne Jones Fine Art. I am here to help every step of the way.